Re-Opening Guidelines - Please Click to Read
We know the last year has been challenging for everyone as we have adjusted to this uncertain time and its ever-changing protocols due to Covid-19. We thank you for your patience and understanding during this unprecedented time. With the upcoming relaxing of Covid restrictions we are happy to announce that after a year of curbside service we will now be allowing clients into our office with their pets on a limited basis. If you prefer or are unable to come in with your pet, we will continue to provide curbside service.
Some things are staying the same. Technician appointments, surgery, dental, sedated procedures and drop off appointments will remain curbside, in order to keep the number of people in the waiting room to a minimum.
Doctor appointments, prescription and dietary pickups will be handled in the hospital.
We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments. We will confirm no fever with a contactless thermometer upon your arrival. We ask that you reschedule or cancel your appointment if you or a family member who lives with you is ill or has been exposed to Covid-19.
Protocol for in person appointments is as follows:
Call the front desk at (619) 281-2934 when you arrive in our parking lot for your appointment.
When a room is ready, a technician will escort you and your pet directly into the exam room. Please plan on having no more than 2 people come inside with your pet.
Once your appointment is complete you will be charged out in the exam room.
During all interactions we ask that you wear a mask that fully covers your mouth, nose, and chin. Your mask should be worn at all times when you are in the building.
As we open our doors we may need to update and change our protocols. We will do our best to keep you informed. We appreciate your flexibility as we continue to navigate through these challenging circumstances. We are looking forward to slowly getting back to normal and welcoming everyone back into the hospital.
We put your pet first.
Full-Service Veterinary Hospital
Our veterinary supervised boarding facility offers comfortable accommodations for your pet when you must be away. All of our boarders are given individual attention and care.